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Questions about a finding, a bug to report, or a check you would like added. Send a message and we will reply by email.

Email us directly

For a question about a specific page, include the URL you audited and the name of the check. We reply from this address, so add it to your contacts if replies tend to land in spam.

Before you write

Most questions about a finding are answered in the check's own "Why it matters" and "How to fix it" notes, and the full list of checks explains each one.

Reporting a wrong result

If a check flags something that is not a problem, or misses one that is, tell us the URL, the check name and what you expected to see. A downloaded copy of the report (Excel or PDF) helps most, because it shows exactly what SEOWay read from the page at the time.

If the audit could not reach your site at all, check whether a firewall or bot-protection service blocks unknown crawlers. SEOWay fetches pages as SEOWayBot from a single server and makes about five requests per audit.

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